Overview

The Abandoned Cart feature in Gevme is a useful tool for event organisers to capture and save the information of attendees who drop off during the registration process. This feature allows organisers to follow up with these potential attendees and encourage them to complete their registration.


How the Feature Works

A. When is the data captured?

  • When a potential attendee fills in the first three fields of the registration form (First Name, Last Name, Email), the abandoned cart feature is triggered to save their input. 
  • Any additional information entered into the form will also be saved accordingly. 
  • The attendee's information is then stored in the Abandoned Cart List until they complete their registration. Each record in the list has a personalised URL where the attendee can continue their registration journey with all their previously submitted data saved.


B. What fields can be found in the Abandoned List of Gevme?

The Abandoned Cart List includes the following details.
*Please note that the information available is based on what the attendees have entered before dropping out.

  • First Name
  • Last Name
  • Email
  • Company Name
  • Ticket Type
  • Ticket Count
    This is the selected ticket quantity.
  • Created Date
  • Status
    Pending: no registration has been made yet.
  • Age (days)
    Indicates how many days the records have been saved in this list
  • URL
    Personalised URL that stores all the information entered by the attendees.


C. Is there an automation within Gevme to re-engage these attendees?

With the captured data, you may download and use your Marketing Tools to continue the promotion.

In addition, you may upload these data to Invitee Module of Gevme and engage these records. 


More enhancement is coming in June 2025. Stay tuned.


Benefits for Event Organisers

  • Increase conversion rates by following up with potential attendees who dropped off during registration.
  • Gain insight into attendee behavior and preferences through the Abandoned Cart List data.


Ready to Enable it?

If you're ready to increase your event registration conversions and save time in following up with potential attendees, contact us at sales@gevme.com to enable the Abandoned Cart feature in your Gevme account. 


Start capturing and saving attendee information for those who drop off during registration. Follow up with these potential attendees and watch your event attendance numbers grow.