Welcome to our support

Gevme Updates 3

• Enhanced Security with SSO Authentication for Backend Users
• Adding and Verifying Reply-To Email Addresses under Organiser Profile
• Incorporate AI Tagline on your Delegate Badge

Notice 5

• Weekly Maintenance Schedule
• [Advisory] Event Description Issue and Resolution
• [Completed Maintenance] Gevme Domain Security Enhancement - DNSSEC Implementation
• [Completed Maintenance] Gevme System Maintenance on March 24, 2024 0:00 AM - 2:00 AM (GMT+8)
• [Completed Maintenance] Gevme System Maintenance on Nov 29, 2024 12:00AM - 2:00 AM (GMT+8)

Key Concepts 5

• What is GEVME?
• Key Components of GEVME
• Collections in GEVME
• Company, Organization, Contacts and Global Reports
• Customised your fields in Global Contacts

The Basics 9

• GEVME Registration - Access the Platform & Courses
• UI Overview / New Interface for Event Listing
• Enforce Two-Factor Authentication - 2FA in an Organisation
• Setup Two-Factor Authentication - 2FA
• Collaboration / User Management

See all 9 articles

Video Collections 21

• Customise an Event page using Classic template
• Difference between Free and Paid events in GEVME
• Form Builder in GEVME
• Automated Messages and Emails on GEVME
• Customising Email template on GEVME

See all 21 articles

Gevme Academy 1

• Courses in Gevme Academy

GEVME Work Flow 9

• GEVME Guide - Workflow for RSVP Events
• GEVME Guide - Workflow for Online registration of Corporate events
• GEVME Guide - Workflow for Ticketing events
• GEVME Guide - Creating Your Event
• GEVME Guide - Configuring Your Event

See all 9 articles

About Registration 7

• Registration Types in GEVME
• Website Integration
• Access Types
• Closing Registration
• Receiving Notifications When Participants Register / Cancel

See all 7 articles

1. Creating an Event 10

• Creating and Setting Up a New Event
• Event Template Management
• Access and Use an Event Template
• What is the Event Mode?
• Creating a Private Event

See all 10 articles

2. Editing Event Page 6

• What is the Event Page?
• The Event Page Layout
• Customizing Your Event Page
• Types of Registration Flows and Displays on the Event Page
• Event Banner Dimensions and Guidelines

See all 6 articles

3. Tickets - Payment - Promo Codes 26

• Paid Events in GEVME
• Understanding Tickets
• Tax Calculation in Gevme
• Setting Up Ticket Prices
• Edit a Ticket Type

See all 26 articles

4. Understanding GEVME Forms 7

• Forms in GEVME
• The Attendee Form
• The Buyer Form
• The Contact Form
• The Invitee Form

See all 7 articles

5. Using the Form Builder 11

• Overview
• Field Types
• Adding a Field to Your Form
• Repositioning a Field
• Field Settings

See all 11 articles

6. Sending Emails 18

• Email Templates
• Automated Messages and Emails
• Using the Email Builder
• Email Campaign and The Composer
• Creating a Campaign

See all 18 articles

7. Invitees - Attendees 12

• The Invitees Module
• The Attendees Module
• The Link Between Invitees and Attendees
• Importing Attendees
• Importing Invitees

See all 12 articles

8. Managing Attendees & Orders 15

• The Grid
• Anatomy of the Grid
• Searching the Grid
• Selecting Records in the Grid
• Lists

See all 15 articles

9. Accessing Reports 7

• Anatomy of a Report
• Accessing and Navigating the Reports
• Filtering a Report Through the Quick Filter
• Customizing a Report
• View .csv file exported from GEVME

See all 7 articles

10. Waiting List 6

• Waiting List Settings
• Waiting List Form
• Interface of Waiting List
• Waiting List Grid
• Release of Ticket in Waiting Lists

See all 6 articles

11. Audit Log & Security 2

• Audit Log for Payment Module
• Personal Data Anonymisation

12. Tracking Parameters in Gevme 2

• Tracking using GTM, GA, Source and UTM parameters in Gevme
• Data Layer in Confirmation Page

GEVME Reg - FAQ 45

• How to contact Support?
• Some troubleshooting tips for backend
• How to cancel your subscription?
• What is a normal work flow of a free registration event?
• What is a normal work flow of a ticketing event?

See all 45 articles

Surveys 6

• Introduction to the GEVME Survey
• Creating a Survey
• Submission Rules for Invited Survey Respondents
• Creating a Survey Campaign
• Survey with Private Access Through Code

See all 6 articles

GEVME Wallet 4

• Setting up Wallet
• Wallet account creation
• Logging into Wallet
• Wallet layout

GEVME Onsite Configuration 4

• GEVME Onsite Suite of Software
• Configuring the Onsite Feature
• Search & Sub-Search Line
• Session Check In

GEVME Onsite Web Check-in 2

• Check-In Attendees on Web
• Web Check-In Feature

GEVME Onsite Kiosk Check-in 4

• Set up GEVME Model T Kiosk for an event
• Set Up GEVME Model S Kiosk for an Event
• GEVME Kiosk - FAQ
• Gevme Model S - Background Image

GEVME Onsite Phone Check-in 1

• Convert your phone to a Check-in Device

Printing / Badging 2

• Print Design / Name Badge Design Guidelines
• Generating PDF Badges from GEVME Registration

Onsite Setup 2

• Equipment Estimates
• Onsite Setup — Configuration Overview

Third Party Tools 5

• Integrate with Gleanin - a community marketing platform
• API Integration
• Integrate with MeetSG - a WeChat mini program
• Integrate with Jublia - an event engagement platform
• Integrate with Singpass Myinfo

Developer Notice 1

• [Developer Notice] Update on CONFIRM CART endpoint

Data Management 2

• Abandoned Cart
• Business Intelligence (BI) Dashboard

Exhibitor Management 2

• Exhibitor Portal: Streamlining Badge Redemption
• Online Exhibitor Manual (OEM)

Gevme Connect 3

• Setting up Connect
• Logging into Connect
• Connect Layout