Q: The Orders reports don't show some details I want to view, such as "Total Before Tax", or payment status is "Pending". Is there a way to customise the reports?
A: In Reports section, Reports are divided into:
- Tickets
- Orders
- Survey
- Attendees
- Merchandise
Each of them will allow you to have an overview of the respective section.
By default, Orders Reports shall have:
- Orders Listing: List of all completed orders
- Orders & Attendees Listing: List of all the orders along with the attendees information
- Transactions: List of all transactions
Depending on requirement of your operations, you can customise the reports to view the additional information, by clicking on the gear icon on right-hand side of the report
- A box to customise columns and details of report will appear:
- You can start customising the report to meet your requirement of seeing all available columns
Furthermore, you can refer to this article: detailed guide on customising Report.